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Resources
Practical guidance.
More consistent investigations.
Guidance, FAQs and industry insights for social housing providers managing damp, mould and wider housing condition investigations.
Improve evidence capture and reporting today, while building repeatable processes for the investigations ahead.
Resources for the work your teams do
From practical advice to reporting checklists, our resources are designed to help housing providers improve investigation quality, strengthen documentation and increase consistency across their teams.
Evidence capture best practice
Clear photographs, labelled measurements and objective observations make an investigation easier to understand and review.
Use the evidence checklist ↓The bigger picture
Better questions.
Better-informed teams.
Ideas and practical insight on housing safety, evidence and Awaab’s Law.
Housing safety · Simon Redfearn
Awaab’s Law · Simon Redfearn
Can Landlords Afford Not to Take Awaab’s Law Seriously?
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Evidence capture best practice
Build a stronger evidence record.
Good evidence helps colleagues understand what was found, how it was assessed and why the next steps were recommended.
Record the context
Identify the property, room, date and people present. Attribute resident reports and distinguish them from what the inspector observed.
Photograph systematically
Use wide views for location, mid-range views for context and close-ups for detail. Explain what each image shows.
Keep measurements clear
Label readings with their location, units and method. Record the conditions needed to interpret the measurements.
Review before issue
Check that observations, measurements, photographs and conclusions agree. Record limitations and further investigation needed.
Before you close the inspection
- Property, room and inspection details recorded.
- Resident concerns attributed and recorded accurately.
- Observations separated from assumptions and conclusions.
- Measurements labelled with location, units and method.
- Photographs show location, context and relevant detail.
- Access restrictions and investigation limitations noted.
- Further checks and recommended next steps identified.
- Report checked by the responsible professional before issue.
This checklist supports a consistent record. The scope of investigation and level of expertise should match the issue being assessed.
Coming soon
Practical templates
We’re developing investigation checklists, reporting consistency checks and review resources. Tell us what would be useful to your team.
Ask about templates ↗Keeping up with changing requirements
Explore the blog for updates and commentary on Awaab’s Law and housing investigations. Regulatory articles should be read alongside current official guidance.
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